Sound knowledge of employment related matters.Good customer service skill to engage, influence, negotiate and inform customers on claims related matters.Customer centric mindset and good communication skill.Good interpersonal skill with service attitude, numeric sensitive and attentive to details.Strong Claims experience, ideally in CTP.Working experience in insurance industry, preferable with experience in Health Claims.The ability to communicate effectively on all levels including Legal and Medical Profession.Representative Claims Officer resume experience can include: The work experience section should be the detailed summary of your latest 3 or 4 positions. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular claims officer position you're applying to. This section, however, is not just a list of your previous claims officer responsibilities. It’s the one thing the recruiter really cares about and pays the most attention to. The section work experience is an essential part of your claims officer resume.